1st time writing a review... Had a terrible experience with LG... Ordered appliances for our brand new home but when the installation day and the appliances were no where to be found. After multiple calls we finally reached a rep who basically told us they would be reaching out to us in the next few days to figure everything out... Days passed and no one contacted us. We had to reach out to customer service only to find out that our appliances wouldn't be delivered for another month! This was the last thing we wanted to hear as the appliances were last on our list before closing on our house. Overall we had a bad experience with LG. Very poor communication on their end. Costed us a whole other months worth of rent on this mishap.