Bought the dehumidifier MD19GQGA1, great product but 2 years after, it stopped working. Sent for repair and was told I need to pay $40/- for assessment regardless of whether I proceed with part replacement after (fair enough). After that I was told I need to replace the Compressor which has a 10 year warranty so replacement is free BUT labour charge is $250/- on top of the $40/-. I had my LG washing machine repaired after warranty expire and even with replacement of parts does not come close to $250/-. The way I see this, we are paying for the compressor on the pretext of Labour charge. The service centre explained labour charge is different for different appliance. The dehumidifier cost 699/-. The repair cost came to almost half of the cost ($290/-)if I buy brand new. Consumer needs to know before they buy, as this labour cost is beyond any standard repair cost for appliances. I don’t have issue with the staffs at the customer service centre but it is the way LG conduct the business.