How are going expect the customer to do repairs on their refrigerator doors, when it’s under warranty. This is what they send to make the repairs myself! Hi, this is LG. Please follow the steps and links below to resolve your uneven doors: 1) FIRST and most important make sure the unit is level with the leveling feet touching the floor. Use the link below to assist you with proper leveling: https://www.youtube.com/watch?v=83_o2L2Efng https://www.youtube.com/watch?v=Xt8i3y8XbRQ 2) NEXT make sure the rubber door seals are not catching on the back part of the door when you close it. If they are you can apply food-grade silicone grease to the parts of the door seal that are catching. You can find this at just about any local hardware store. Be sure not to use anything that contains petroleum as it will harm the door seal 3) LAST make sure there is nothing inside the fridge or in the doors hanging over any shelves that may be causing them not to close completely Just horrible product and services! So not buy!