Had a lg refrigerator, it stopped working so we called their repair department they said they would fix everything for $647 and if could not no charge. Tech came, he could not fix. This was 7weeks ago and after no less than 20 texts calls fb messages they still have not refunded. I get texts from an AI chat bot Tyeshia saying the presidential liaison team Is working on it. They charged card within 5 minutes of giving it but a refund takes over 7 weeks. They are crooks.. repair service is a scam.. beware they knew what year the refrigerator was and that could not be fixed but still gladly took my money. BBB. fb. Insta all will be contacted regarding LG’s fraudulent ways.. oh and Tyeshia chat bit stop sending me coupons for LG I will never buy again