Bought a brand new washer/dryer set with a 1yr manufacturer warranty ontop of a second warranty that I purchased on 3/18/24. 31 days later the dryer quit working. It took phone calls everyday to LG customer support for another 30 days before they would even send a tech to come LOOK at it. The tech said he was unable to order the part(needs a new motherboard) as it was unavailable to him. We contacted LG back they gave us the run around for another 2 weeks before they finally scheduled ANOTHER tech to come "look" at it, like the first one didn't know what he was doing? Well this "new" tech isn't supposed to arrive yet for ANOTHER 2 weeks. I'm done pissing around with this company and contacted the place I purchased the set through and got them on it. Needless to say they are coming to get the unit today on 05/10/2024 to take it back to their store and replace it by tomorrow while LG has to reimburse them for the unit. Never again will I buy another LG product. They suck, and the customer service sucks(if you or they can even understand one another). Stay as far away from this company as possible if you'd like to avoid headaches. Not worth your money, time or sanity.