I purchased a New oven in November of 2022 with an extended Protection Plan. After 5 months the glass top cracked while making a soup. It took weeks to get the top replaced and then left me with the Bad Top. Now its May 2024 and the glass top went again. Thinking thank God I have my Protection Plan, only to find out its not covered! Now its considered Cosmetic Damage and not Covered under the Plan.
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