I purchased an LG refrigerator in October of 2022. The first known issue started in December of 2023. I called and started a claim. It is now June of 2024 and I have had no technician show up to my home to “confirm said issue” therefore I can’t get any movement on this claim. The real issue at hand is that every technician within a 350 mile radius has dropped any and all contracts with LG due to their low quality products and HORRIBLE customer service. It is honestly sad that any place of business even continues to sell LG products. I would never recommend any LG product to anyone! The amount of food that has had to be thrown away is nauseating. Again, their claims department requests grocery receipts and/or pictures of spoiled food and “we will process a check within one business day” per their warranty policy. I have provide the above and have had zero reimbursement.