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Anonymous
Bought a $2700 dollar refrigerator from Lowe’s three years ago and the compressor failed. When calling LG for service I was told that it came with 5 years on the compressor. But they provided parts but not the $458 for the labor. After two weeks of trying to get them to cover the cost of the complete repair, but to my disappointment they would not! I the decided to bite the bullet and pay for the labor. Two weeeks went by and we finally had a date for the repair. By then I read that here had been several class action suites for failed compressors. I tried again to convince LG to repair the compressor and labor. They would not they provided the parts to the installer and he came out and installed the new compressor. It still didn’t work!! Installer said the motherboard must failed as well. Part was $158.00 and labor $225.00, and recommended getting a new fridge since LG from his experience was junk. So my suggestion is to buy A Frigidaire or Wirlpool. They only give a one year warrantee on an appliance that should last 10 years at least. And knowing that they have an ongoing problem they should have paid for all parts and labor. I will never buy an LG product ever again. You know I’m sharing this story with everyone I know. My $2700 refrigerator cost me close to $4000! Plus the $450 in spoiled food. Less than 1 star for LG!
5 months ago
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LG has a 1.1 average rating from 519 reviews

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