LRFS28XBD 07/06/2014 In 7 months freezer and ice maker fan went bad. Couldn't understand customer service person. She had a terrible accent. Took 2 and 3 times to understand her. They gave me a date ,07/10/2024, they said I would get service. Then the refrigerator quit cooling. Called back to update problem. The day LG said I would have service, nobody showed up. Contacted repair company and was told LG cancelled my appointment and did notify me-of this!! Called LG to complain and get date of service. Was told the repair and sent repair number. Contacted the different repair facility received voicemail which specifically stated "Do not believe anything LG has told me" they would contact me to set up an appointment. They contacted and requested I send pictures of original receipt an model sticker inside and provided error codes. Complied. 2 days later get a different person from same repair facility requesting the same information. I informed them I had already sent information to the first numbers. Representative said they didn't have access to information unless it entered into system, so apparently they didn't finish my ticket. She told they were swamped with LG repair claims and couldn't get someone there for 2 weeks!! They said they would order parts that error codes represented but wouldn't guarantee it would be fixed! I wished I knew about the 3 different class action suits for known issues the last 10 years. Save yourself headaches and purchase a different brand! I WILL NEVER BUY LG AGAIN! LG=LOW GRADE, LOUSY GARBAGE!!