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Mary S
For 3 1/2 months we have issues with our model #LRMDS3006S/ 00 fridge. The repair has been here 5 times. Product is covered under a manufacture warranty. The condenser& compressor has been replaced. Hundreds of dollars of food has been discarded. Today 7/16/24 the temp is 48fridge, freezer 22. Every day it is so up and down. Customer service says they must come 6 times, yes the repairman was on vacation for a week, so no service that week. The 5 th call said it would be replaced after the 6th visit. Called to set it up, but they “lost “ the last 2 call complaints! We talked to 2 supervisors. We got mad on the last call and they hung up. As of today the repairman’s request to replace was denied. Our next step is to call New York State consumer products division, blast social media with our story. We had to buy a small fridge to get by while this is being settled. Someone pleas Help!!!
5 months ago
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