We will never buy LG again. They can't assist you over the phone and they don't even understand their own products. Samsung and any other Electric product would be better. Yes - LG has a clean look but life is not good with this company. We have a LG front loader washer and we have clothes stuck inside and can't open the door. No safety release or anything to get the clothes out so they have to charge you to come out and fix a common problem with all front loaders. Its a scam to buy the equipment while your paying just as much to have them come out and fix the product besides being transferred to people that can't help. Worst Service ever!!