We ordered a $3000 LG refrigerator directly from LG. It arrived already DAMAGED. We didn't accept the delivery, expecting that LG would send a new, undamaged refrigerator. We have tried to reach them via email, phone and chat. NOTHING... we have not received any communication except to tell us that the order is complete and the warranty started. Crazy! We still don't have the refrigerator. HORRIBLE CUSTOMER SERVICE.
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