I recently purchased an LG washing machine on July 26th, expecting the installation to be completed within 24 hours as promised. Unfortunately, it has been 15 days, and the installation is still not done.
My experience with LG's customer support has been extremely frustrating:
- *Multiple Calls:* I have called their customer support team multiple times, but each call has been a complete waste of time.
- *Fake Numbers:* When I requested to speak to a senior authority, I was given fake numbers, further adding to my frustration.
This level of service is absolutely unacceptable. The lack of professionalism and accountability from LG is shocking and disappointing. I expected much better from a reputed brand like LG.
I strongly advise against purchasing from LG if you value timely service and reliable customer support.
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Alice, Customer Support
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