I ordered a Washer and Dryer from website, they collected the money. After a couple of days they sent me an email saying my order will deliver at Aguest 8th. I got a day off work and stayed home, I was confused why nobody sent me any instructions so I called and they said oh we sent them to another company to deliver it to you, being on hold for over an hour and the delivery company said they don’t have my order nor my information on the system. I called LG again over and over and no answer! So I finally figured in LG system my order is missing somehow. I asked them to refund my money so I can go and buy it from somewhere else and they said they should first return the items to their warehouse and then they will pay me back, the items are missing!!! So I really don’t know what to do! This will be my last time shopping any LG product! Their website and customer support is sucks!