DO NOT purchase any home appliances from LG because of their third-party delivery and installation services, RXO. I recently purchased 4 LG washers and dryers. They neither installed the new washer and dryer nor took away the old ones, which we signed up for. In spite of my LG receipt confirming we purchased these services (see below image), RXO didn’t include them on their service ticket. It’s an internal error on their end, put directly back on the customer. We’ve spent hours listening to LG and RXO finger point at one another. As the customer, I don’t care. I want them to fix their error. I’d highly advise going to your local appliance center to purchase LG products (they price match anyway) and working with them. I never have a problem with them getting the job done with a sense of service and accountability. Again, DO NOT purchase through LG directly because their delivery vendor, RXO, is awful.