Re: LG Washing Machine (Model: WT5270CW) (Purchased 2016)
I too have experienced the rusting around the bleach dispenser as well. In fact, I contacted LG on August 31st, 2024, was sent to an outsourced Customer Support system. I presented clear and detailed photos. They claimed it was my fault, naturally. However, the rust is coming from the inside out. When the washer flushes water into the bleach plastic cavity, it is also seeping between the washer's shell, and the plastic dispenser. Apparently, there is no gasket or bezel to keep the water from getting in between the two. The white paint begins to bubble, and then the rust breaks through. Similar to the characterizes of rust on a vehicle.
Rust particles are being applied during the bleach cycle, causing rust spots on clothing.
They insinuated that I used harsh detergents. Again, a false claim. The only liquid I pour into the dispenser is bleach. However, every time the machine is used, water it being applied to the dispenser, whether there is bleach or not. It is part of the machine's function. Any loose rust particles are being applied to the wash tub. So the rust does not have an opportunity to dry out.
I was also deceived about the iPhone capabilities at the time of purchased. I was told that the was compatible. When it fact there wasn't an app available from Apple. I called LG out on this. They claimed there will be. LG came out with a different app that has less features than what was documented in the manual.
In LG eyes, "out of sight, out of mind". What will happen is that the rust build up will detach the plastic bleach reservoir from the shell of the washer which are held on by tabs.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.