LG trying to use a bereavement against us would give less than one star Life was better before we had LG Product and LG trying to use a bereavement against us LG customer Service trying to use a bereavement against us to get out their duty as a manufacturer to their consumer. Underhanded behaviour, the trauma we suffered is not a tool for LG to try and use against us as if we did something wrong - had you done your duty in the first place we would have had the fridge repaired (successfully) in September 2023 when it was reported as delivered damaged, it it would not even have been another thing we had to still deal with in December 2023 on top of the awful situation we found ourselves in. Just when I thought this companies customer service couldn’t get any worse you have stooped to a new low - not taking the time to check all the facts and then trying to blame a sudden and tragic death we suffered on your inadequate and quiet frankly shocking customer service taking almost a year to repair a damaged on delivery £2.5k fridge, but for the engineer to leave it worse than before and refuse to action our consumer rights for replacement or refund a further 2 months on and try and use bereavement in accurately to try and get out of manufacturers responsibility