I have made several attempts to get my lg refrigerator fixed. The compressor went out and I've tried multiple times to get a repairman out. The compressor was under warranty but not the labor. After over a week lg sent out their repairman. They made me pay labor in advance. He came and "fixed" it. It worked for about 8 hours and went out again. Another week until they would send out their repairman again. He came a week later but didn't fix it. Said he would be back the next day. Of course he didn't show or call. Since it was a Saturday they said they would call me on Monday. I've since lost a lot of food. Also my wife has medication that needed refrigeration for her cancer. Every time I call they say I'm prioritized but it's just talk. I will never buy an lg product again. This was my second lg product and they both were defective. They don't deserve 1 star but that's as low as I could get.