LG's customer service is an absolute nightmare. My top load washing machine isn't draining, and despite having a 5-year warranty, they have the audacity to try and charge me $401.66 for a simple drainage fix. That's beyond ridiculous. To add insult to injury, they can't send anyone out until next week, leaving me with no clean clothes for work. LG clearly has no sense of urgency and zero interest in helping their customers. Their incompetence and indifference are astounding. Do yourself a favor and go with Maytag. I will never buy from LG again.
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