Purchased an LG wash/Dry combo at Lowe’s on April 22, 2024 for my new home (at a cost of $2,198.00) The machine was fantastic for a couple months, then all of the sudden started leaking from the front, and completely stopped drying. We had communicated several times with LG regarding the resolution. They at first had us go through the basic resolution process-which has all been completed to no avail. After all that they sent out a technician who was very nice but spoke no English. He checked the machine and told us word for word “there is nothing wrong with the machine it’s just a horrible machine” After the technician we tried calling LG for a solution and either got pushed away on the phone, treated less than or not taken seriously. At this point in time (November 2024) the machine has destroyed clothes by making them smell horribly. It still constantly leaks out the front as-well. Spoke to LG today and they are sending another technician out to, more than likely tell me the same thing, and make me take time off of work. I really got fed up and need a wash/dryer that actually works and I normally really like LGs products so I purchased an ordinary wash/dryer yesterday (11/20/24) to be delivered on Friday 11/22. All I want is an even trade, I would like to be reimbursed for the original wash/dryer or for the new systems I had to buy. This machine is defective stay away from it at all costs!!!!! Funny story to do a load of clothes it took me 2 FULL days…..And was still not dry at all. My actual ceiling fans in my house dry things quicker than this machine. Photos for order info and electricity wasted/dry loads.