LG does not care about their customers. I requested to return an item and was told that I had to pay to have it returned (water filter, how much could that really cost them??). That is completely unacceptable. When I tried to find a "Customer Care Team" representative I was rerouted to tech support and then routed back to their automated system. This is especially irksome given the following: SEOUL, Oct. 24, 2024 — LG Electronics Inc. (LG) today announced its third-quarter 2024 consolidated revenue of KRW 22.18 trillion and an operating profit of KRW 751.9 billion. This revenue marks the highest ever for a third quarter, while the operating profit ranks as the fourth highest in the company’s history. Do yourself a favor and never purchase from this company.