I purchased a tv on 11.28.2024 included was the free installation and delivery. They told me it would be delivered on Dec 5, I set up the installer to find out RXO doesnot have capacity to deliver on time. 6 hours on the phone with LG and RXO transport to find out that they will not deliver my tv. First off LG provide false expectations, secondly they do not honor their commitment to the customer. Finally they hire from Angie's list to install the TV with out informing that there is no charge to the customer. As far as the Transport company goes. It must be a mom and pop shop. In short buy your products from a local store, for they are the worst experience as a buyer.