Service is terrible! I ordered a $2200 tv from http://LG.com in November (OLED77C4PUA.AUS), and it was delivered a month late with no way to get updates on my order status. When I ordered the tv, it came with free delivery, and installation including a free wall mount (which never arrived) when I called LG customer support they said they would send me the wall mount, but two days later I received a text saying that I needed to purchase the wall mount, so back to customer support. They claimed I failed to check the box on my order for the wall mount (there was no check box, the service and mount were a promotional bundle) and refused to make things right, so I said I wanted to return the tv, and they had the audacity to tell me I was beyond the 14 day return policy (I’d only had the unit for a few days). Eventually they accepted the return, but this has to be the worst experience I’ve ever had with a purchase!