I bought a new LG refrigerator in November of 2024 & a new Over couple weeks later, only because I wanted matching appliances. The refrigerator ice maker did not work from day 1, called LG and they said they would reach out to a technician. It was a week before anyone reached out to me, & it was via text?? 2 weeks go by not another word, I had his # so I called, no answer, he text back?? We scheduled an appointment and he said he was waiting on the part! What part no one has even been here WTH! Dude shows up a week later with wrong part! imagine that. I called LG asked them to assign another vendor, so we’re starting all over while in the meantime my 2k brand new fridge doesn’t make ice. It took 2 months to get this resolved, LG could care less. During the middle of dealing with this my oven gets delivered, works fine for 3 days then all of sudden the largest eye (electric) only works on high. Called LG again and the rep starts asking g me to check that my pan isn’t to big for the eye and the silly questions get even more ridiculous. I did get a service day scheduled, still waiting, in the meantime another eye started doing the same thing. STAY AWAY FROM LG PRODUCTS. Once both are properly working will be selling and purchasing a different brand. Worst customer service experience I’ve ever had to deal with, they just don’t care and they are reading from a script.