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Fereshteh Rostampour
Made a huge mistake and bought a LG French door refrigerator 3 months ago. The ice clumps up in the ice maker and prevents it from dispensing and the fridge doors don't auto close. Dealing with LG customer service is like pulling teeth with no anesthesia! I had to call them several times....hours each time....they make you go through hundreds of steps to trouble shoot while on the phone and refuse to send a technician to resolve your issue even you have a one year warranty. They warn you by saying, "if the technician comes and determines the problem is not manufacturing defects, you will be charged". I finally was able to schedule an appointment with a technician for next week, and they still text me and insisting to do more trouble shooting and cancel the appointment. This is just unbelievable. Please do yourself a favor and do not buy LG products. They don't worth a headache.
2 months ago
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LG has a 1.1 average rating from 647 reviews

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