I spent thousands of dollars with lg but they don't care about their customers at all. If I could give a no star rating I totally would. I replaced my kitchen appliances and was given a "free" tv wich came damaged. Accidents happen so I get that and requested a replacement. I checked the replacement as shortly after it arrived and it to was damaged! I don't know if it was just negligence or because it was "free" but after hours and hours on the phone and chat, they said they wouldn't help me at all eventhough I didn't cause the damage! So crazy that they care so little fir their customers! Buyer beware!