This LG is very upset. Never buy an LG Electronics product. Purchased end of April washer and dryer from Home Depot. Home Depot does not have a repairman list for the brands they sell that are able to do warranty product repairs like Menards. Since we live in a rural area, there are no, nada, none repairmen that does warranty work on LG products. Since they could not convince any repairman closer to the populated areas to travel 1,2 or 300 miles I had to jump through many hoops to get them to allow a replacement since they would not accept a repairman close to home because they may overcharge and I would have to eat the repair service bill. They decided in beginning of July to send me a new washer and I am still waiting. They want me to pay the Fed x bill to return the defective washer and send a receipt. Now why should I pay the bill. They may overcharge and I won't pay for it and they probably take a year to reimburse me. DO NOT BUY LG PRODUCTS. PASS THIS ALONG IF YOU CAN. EVERYONE SHOULD KNOW BEFORE PURCHASE. IF YOU LIVE IN A RURAL AREA AND HAVE A WARRANTY REPAIR NEEDED, PLEASE KNOW THAT CLEAN LAUNDROMATS DO EXIST. YOU SHOULD PLAN AHEAD NOW, PRIOR TO A BREAKDOWN. AHHH FEELING MUCH BETTER. They are an electronics company and have no app online to streamline the procedure with COMPLETE INSTRUCTIONS FOR WARRANTY REPLACEMENTS OR REPAIRS. I should have read the reviews beforehand.