My 23month old 49inch LG tv’s screen developed a blue tinge( common inherent fault with LG tv’s) image was also very dark and blurry. After fault finding, resetting, disconnecting equipment as advised by LG and eventually sending a photo of the screen requested by LG who now knew the tv, model number, age and the actual fault. They described the fault themselves in their email and said they could repair the fault on the tv For £70.I agreed and arranged for pick up. Two weeks later they emailed saying the part required for the repair on my less than two year old tv had been discontinued.! They offered a refund of the repair cost (£70) but nothing else was said about returning my tv. It’s now 3 months on and we are still trying hard on our part to resolve the issue. LG’s customer service is terrible, unhelpful, arrogant, and have no real concept of “ Customer Service” companies like this should not be encouraged. Please, please, do not buy any LG products, they don’t deserve your hard earned cash. Tell everyone you know to avoid them too, look at other review sites and you’ll see how bad they actually are. Oh and by the way they think they can keep the £70 repair fee because they may make offer an alternative solution which, they suggested. Thankful they only quoted £70 for the “non repair” hate to think how bad I’d feel if I’d paid £200 for a repair. Avoid, avoid, avoid