Charged an extra £21.32 from DHL for VAT and extra charges. I purchased a play tent, I was happy with the price on screen and saw nothing to imply there would be extra charges in addition to this. Nor did it mention it was being shipped from China. Once the parcel arrived I received an invoice from DHL wanting to charge me an extra £21.32 on top of the £35 I'd already paid. This is very expensive for an item that wasn't even very good quality. The play tent came in a zip up bag and the bag had come away at the seams from the zip, so was half open. I went to check the item on their website today and it no longer exists, also you can't access any of the items on their site to read the descriptions. The only plus side is no one can buy anything from them at the moment so hopefully save others from being ripped off.