Really great way to buy cute Korean clothes from brands we can’t buy from internationally and I’ve gotten so many cute and high quality items because the brands are so great. This website is a distributor but how come the customer service is so unresponsive? I bought an item in the wrong color because the interface can sometimes be a little confusing. You only have a 7 day time window to contact them for a refund. I contacted them several times using the email they provided within that window asking for an exchange or refund but never received a response so now I’m stuck with a $50+ item that I will never wear.