No customer service at all. You can’t contact company other than via their app. I couldn’t sign in, they refuse to deal with me unless I message thru my account (I can’t get in!) they don’t respond to my requests to get access to my account. Ordered items 2 weeks ago, one email says items despatched, another email says they are unable to despatch! No response to emails. They have stolen my money they don’t seem to have a complaints procedure, I am now forced to ask PayPal to obtain my refund. DO NOT ORDER FROM THIS COMPANY
4 years ago
LightInTheBox has a
3.8
average rating
from
9,109
reviews
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