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Mr Reeves
Purchased a pair of work joggers on jan 4 2021 the wrong size came , material wasn't fit for purpose submitted an email to the co there response was show pictures etc , I responded to tell them what my issues were they would not pay return del costs I followed there size and guide chart which was wrong if they are selling into the uk market they should no we are a different size to . I followed there size chart haveing previously purchased a similar pair with the same size chart guide ! they said return in an unused condition , I did ! sent back by Royal Mail rec del In the mean while they subsequently sent me an email saying due to costs , why couldn't I sell them to some one else , eluding to the fact that it was more trouble to send the back to china , and offering discount on other products ! BUYERS BEWARE !!! I followed there procedure , I responded to there protocol ! reminding them numerous times that it wasn't correct to be difficult in theses times of austerity !! AND BAD reviews would affect there business model !! this clearly fell on deaf EARS !!! PURCHERS !! BUYERS you have been WARNED !! LIGHT IN THE BOX IS AN UNPRINCIPLED COMPANY PURCHASE ANYTHING FROM THIS SITE AT YOUR PERRIL !!!
4 years ago
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LightInTheBox has a 3.8 average rating from 9,101 reviews

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