Purchased a pair of work joggers on jan 4 2021
the wrong size came , material wasn't fit for purpose
submitted an email to the co
there response was show pictures etc ,
I responded to tell them what my issues were
they would not pay return del costs
I followed there size and guide chart
which was wrong
if they are selling into the uk market
they should no we are a different size to .
I followed there size chart haveing previously
purchased a similar pair with the same size chart guide !
they said return in an unused condition , I did !
sent back by Royal Mail rec del
In the mean while they subsequently sent me an email saying due to costs , why couldn't I sell them to some one else ,
eluding to the fact that it was more trouble to send the back to china , and offering discount on other products !
BUYERS BEWARE !!!
I followed there procedure , I responded to there protocol !
reminding them numerous times that it wasn't correct to be difficult in theses times of austerity !!
AND BAD reviews would affect there business model !!
this clearly fell on deaf EARS !!!
PURCHERS !! BUYERS you have been WARNED !!
LIGHT IN THE BOX IS AN UNPRINCIPLED COMPANY
PURCHASE ANYTHING FROM THIS SITE AT YOUR PERRIL !!!
4 years ago
LightInTheBox has a
3.8
average rating
from
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