Anybody giving 5 stars must be a fake bot. This site/company is an absolute scam, I've ordered an 88 pound light plus delivery fee making it 91 pound, I used the option to be updated each status change and also was told I would have a confirmation email, I haven't had a single email from them and no update, so I went onto their website to check the status of my order, my item wasn't under the order screen, so I tried the app still nothing, no contact number for me to get in contact and their email is absolutely useless its just an automated response that you reply to for it to then email back saying its an automated response and to not reply to the automated response... How would this even work. So then I searched everywhere and finally found details of my item under the ticket section, I checked my item and it would not let me track it, so I kept checking my item each day and after maybe 3 or 4 days the item dissapearwd from the ticket section. I then sent them a ticket with screenshots and every single detail they asked for (order number, date of purchase e. T. C) and they replied a generic message saying I may have used the wrong email and then once again asked for details, so I sent them details again and told them I did not use a different email. Next time I check my ticket the day after it says resolved and when you try to open it up the page just does not load it says not found. I'm still trying and I'm still getting nothing it's all set up to scam you I will be reporting thjs website and company to trading standards. Trust all the comments saying do not use this website or app.. THEY ARE A SCAM