I purchased two sets of bath accessories from Lightinthebox.com. I live in Poland and I had no idea they were shipping from China. When the items arrived at my door, I was asked to pay €45 customs. I refused to receive the items and sent them back. Lightinthebox customer service tells me there is no refund. I am living in Europe, and internet purchases can be returned to sender for the first 14 days without s reason. I even have a reason. I was not informed that the shipment was not from EU and I had to pay customs. Not getting a refund for items you do not accept? What if I accepted but did not like it? Does it matter? I will continue to believe it is not a legit company but built solely to rip off people without informing them well throughout the purchase process unless they refund me.