DO NOT USE! Ordered a top for a 12 year old. When it finally arrived it looked cheap and masty. I requested a return to be told that I would have to send it back to China. I quote:
'.... based on our experience, the costs for return might be the same or half the price of your parcel, even by using the cheapest tracking service in the post office. So, to return to China may not be the most economical option.
Instead, we suggest keeping the item, give it to a friend/family member. Sometimes, a new order for the correct size may be more cost-effective than a return.
We would like to propose the following offers which may be more beneficial and practical than a return:
a) Keep the item and receive a reward of 20% of the product's value.
b) Keep the item with a refund of 10% of the product's value. '
I am absolutely disgusted by the service, the tone of their reply and I suspect I would spend the money on the postage and never see the refund'
They should be out of business.
NEVER EVER USE
3 years ago
LightInTheBox has a
3.8
average rating
from
9,101
reviews
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