I ordered pyjamas for my Grandson which did not fit and are of poor quality. I asked to return the and receive my money back.
I was informed that it would be expensive to return the package to China (despite the parcel bearing a British address for sender) and that I should pass the onto someone else. I would be offered 10% or 20%
Refund. Amounting to £4 on my £20 order. To say this is less than poor customer service is putting it mildly.
I am not satisfied with this treatment and will never again order from this company
3 years ago
LightInTheBox has a
3.8
average rating
from
9,101
reviews
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