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Caroline
Do not order from this company. I ordered a dress for my daughters wedding. Cost £150. First of all it took ages to come and when it did it was nothing like I had ordered. The dress I ordered looked very elegant. What I received looked like it came from a charity shop. In fact clothing from charity shops look much nicer. They wouldn’t have accepted this outfit. They would have binned it. The jacket and dress colour did not match. Material was totally different. When I contacted them and told them they said it looked different as the photo was taken in a professional studio. Utter rubbish. I contacted them again and they said they wouldn’t refund my money as it was made to measure. It wasn’t. So don’t fall for that one. They offer a standard UK or US dress size. That is not made to measure. After a little haggling they offered to refund my money once I return it and they check it over. That has been a month now and I have been tracking the postage with Royal Mail. Now they are ignoring my emails. Don’t be fooled either when they offer you money off coupons to use. When I’ve emailed them back saying I want a refund and not money off coupons the email comes back to me saying that email address does not exist.
3 years ago
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LightInTheBox has a 3.8 average rating from 9,099 reviews

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