I’m really really disappointed by the company policy you have. It is not a good way of retaining customers if someone has to fork out £45/50 to return an item. The suggestion to pass on the item as a gift is borderline ridiculous.
It’s better to be clear, open and accessible in your policies but it garners longer term customer loyalty.
In this case, I won’t be using your platform again to buy anything
3 years ago
LightInTheBox has a
3.8
average rating
from
9,101
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
