There was a time when shopping online was just a dream for people. They just imagined it and wished for a convenient way of shopping which could be done by just sitting at home and no need to work hard by going to the stores. In this way perhaps about a decade ago when the online shopping facilities had just begun in our country. But online shopping facilities and ways were much different at that time than as they are currently. Things have much changed now. Shopping via online is now the easiest way one can do it.That the online shopping is good, convenient or even bad can be determined by looking at the user experience of the customers. If a customer orders something online and recieves it in his due course of time and if everything including the price, shopping app’s functionality, product availability on the site or app, shipment in due time, good packaging and most importantly if he receives the desired product in best condition, then we can say that he has overall good online shopping experince.