BEWARE! The return policy states that made to order items cannot be returned. I ordered a standard size 10 formal dress. The dress does not fit. Light in the Box refuses to refund my money. They say it is a made to order dress even though I ordered a standard size 10. The dress is so ugly! Illusion sleeves are almost white. I'm stuck with this ugly dress. They also pretend to try to help you but their "special" attempt to help me offered the same 20% back that their email from the previous day offered me. So I guess they also put up a false attempt (lie) to get you "special" l help. Terrible experience with both product and service from this company. DO NOT WASTE YOUR TIME HERE.