DO NOT BUY FROM THIS COMPANY. I have given them 1 star because I couldn't give them Zero!! I ordered 3 matching dog coats as they had the colour that I wanted. I received an email telling me that they could only supply 2 so I emailed them straight back and cancelled the order. 3 days later they contacted me to say that they were sorry as they hadn't read my email in time and the order had been sent. After many emails complaining they told me it would have to send them back when they were received at my own cost which turned out to be £20 for the cheapest Royal Mail tracked .... it wasn't worth sending them back. As far as I'm concerned I will never use this company again, as obviously when there is a problem the complete lack of customer service shows. To add insult to injury the dog coats they sent are very poor quality and easily rip.