Shocking customer service and unbelievable returns policy. I didn’t have to send my measurements but my dress was “made from scratch” once my payment had cleared. They would not take the dress back - its was over £120.00 but it did not fit, even though I was careful to measure myself for their sizing guide. Surely they must get orders from there size guides that they “make from scratch”??? The dress wasn’t even nice quality felt cheap and poorly packaged, just shoved in a plastic bag. I WOULDN’T RECOMMEND THIS COMPANY TO ANYONE AND WILL DEFINITELY NOT ORDER AGAIN