Hello, I am really pleased to have gotten this access to express my views with my transactions with your establishment. I must confess my displeasure with the engagement, and also stress the fact that this was my first transaction and I had tried a test run with just this few items from all my initial orders. I made my reviews after the products were delivered, NO RESPONSE. You canceled a request from my list due to being out of stock and said you will refund. NO REFUND MADE. One of the items you supplied was a wrong item. NO RESPONSE. It is not encouraging. Thanks again Regards, Chris