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Emma Smith
This company have a returns policy that is both obsurd and is a means to make it nearly impossible to do so..The items took over 5 weeks to arrive and then when they did they were all random sizes that were not What we ordered. We were then offered a small % refund and to keep the stock which aren't suitable...then I've been told to send them back by the cheapest postage to China! Pretty certain I've lost out big time. Please keep well clear!!!! I have chased and chased and STILL no resolution SHOCKING SERVICE. Lightinabox are not to be dealt with. I have escalated this to a supervisor but still not a response. I've never thought getting my moneyback would be this difficult.
2 years ago
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LightInTheBox has a 3.8 average rating from 9,101 reviews

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