I would definitely have given a higher score if the returns process wasn't so complicated and expensive. £22 for a return is outrageous. Also I felt I was blamed for the sizing being incorrect. The dress was well made, just didn't suit me. Would be so much easier to include a returns label like other companies. Has put me off buying again.
2 years ago
LightInTheBox has a
3.8
average rating
from
9,101
reviews
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