I have checked in to light in the box periodically over the last few years now. Absolutely any purchase I have ever made has been a joy. I have received many compliments , and have been asked were I got the item. The company always keeps me informed from start to finish. I've to date never had a bad experience. The classic clothes have always been of the best quality. I always read the reviews to help me choose the size, IE true to size , or comes up slightly smaller or larger. This has always helped me. Just a fabulous company, with lovely different clothes than are in the high street. And will continue to buy from light in the box