I ordered masks necessary for the pandemic in late March and they gave me the runaround for weeks telling me they would be shipping something giving me credits for future purchases - really matching credits to get me to keep the order- I agreed... late April came, I put in numerous tickets-they falsely claimed that they have shipped, check the tracking (which was initially disabled)... when checked it just says pre shipping with the United States postal service in transit like to the shipper... not actually shipped! There is no way to check the true status, there is no third-party confirmation, it is not in the hands of a third party- this is a really screwy organization I'm shocked PayPal does payments for them that's the reason I shopped, thinking I was protected- I had to put in a PayPal escalated claim today, because these people are now ignoring my ticket from over 10 days ago- they've been claiming that the item will ship in 1 to 3 days every time, but it never did- and that I would get these items late April... it is now May! It is really wrong considering there's an emergency maybe I needed these funds for these personal protective equipment and they're just playing games they are a terrible corrupt company that tells lies continuously and never ships anything they have a bogus tracking system which is an internal tracking system which tells you in transit meaning in transit within their warehouse to a shipping facility but it's in transit for weeks to the shipping facility USPS - it's still not in the hands of the actual shipper and there is no tracking number and no way to determine what's happening and they've simply stopped replying to tickets and it is now may and I've demanded a complete refund with PayPal - these people are outrageous imagine people are exposed to the virus because these con artists want to keep playing games and somebody loses their life because these SOB's can't be truthful!