Beware! This company appears to be a scam. I placed an order a month ago. The order never arrived. When I contacted the company to find out what is the situation, they provided 2 different explanation in the same email reply: On the one hand they stated that the order is on its way. At the same time, they gave me a tracking number for USPS which claimed that the order was delivered to my doorstep. But the order never arrived. Moreover, USPS does not recognize this tracking number.
I wrote again to the company to let them know that the order never arrived. They replied that the case is closed. I attempted to contact customer service again twice, but there has been no reply.
Note that every review listed for the company by Consumer Affairs is marked as “verified reviewer”. I don’t know what that means. It certainly does not suggest that the writer is a verified buyer. Also note that some of the 5 star reviews are marked as “featured by LightInTheBox.com”. Both of these clues should provide an added warning not to do business with this company.
Do not try to buy from this company. You may never receive the item you paid for.
4 years ago
LightInTheBox has a
3.8
average rating
from
9,113
reviews
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