Ordered face masks on April 5th from these scam artists. Paid a hefty amount for delivery with DHL, which was supposed to arrive around 10th-15th of April. Not only it hasn't been delivered but they have been ignoring my attempts to contact them for the last 2 weeks. They have put now a FAKE tracking number, purportedly from Netherlands' Post Office (for a delivery from China to Canada?!?!), which does not produce any results and pretend they haven't received my numerous request to cancel the order and get a refund. Here is the catch: if the order is listed as "shipped" on their website, you cannot receive a refund. So, with a fake tracking number, they can pretend we are all waiting for over a month for DHL to deliver a small packet. AVOID. AVOID. AVOID. I cannot stress this enough. Avoid them like the plague. This is a SCAM and I am not the only one who has suffered from their shady sales tactics.