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Anonymous
Ordered a small Fitbit strap. Large came. Contacted company who very quickly responded and created a ticket for my complaint. They asked for photos to be sent which I did (had to do it on the PC rather than on phone/tablet) then nothing. Sent 3 emails and said in the last I would be filing a dispute with Pay Pal and still nothing. So yesterday I set up a dispute and a message went via PayPal. Still nothing.
4 years ago
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LightInTheBox has a 3.8 average rating from 9,111 reviews

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